Build · Digital Products
Software that institutions can stake their name on.
We design and engineer platforms, mobile apps and integrations for organisations where an outage is a headline and a defect is an audit finding. Senior engineers own the work from discovery to handover.
Overview
About Digital Products.
The Build practice designs and engineers digital products for organisations where software failure has public consequences. We work on citizen services, banking platforms, student systems and clinical tools, and we treat security, accessibility and maintainability as part of the definition of done rather than as later phases.
Our teams are senior and cross-functional, combining research, design, engineering and assurance. Every engagement produces working software and the evidence behind it: decision records, test results and runbooks, so your organisation can operate, audit and extend what we build.
Service catalogue
What Build covers.
Products and experiences
Research-led design and engineering of the platforms and apps your users rely on.
Product engineering
End-to-end delivery of web platforms and internal systems, from architecture decisions to a stable production release.
Learn moreWeb & mobile apps
Native-quality apps for iOS, Android and the web, engineered for low bandwidth, older devices and accessibility.
Learn moreUX & product design
User research, service design and accessible interfaces that make complex institutional services simple to use.
Learn moreIntegration and trust
Connecting systems, identities and payments securely and observably.
API & systems integration
Connecting core systems, legacy databases and third-party services safely, observably and without fragile point-to-point links.
Learn moreIdentity & payments integration
Secure sign-in, national and federated identity, and payment flows integrated to the standards regulators and auditors expect.
Learn moreApplied AI
Governed, evaluated use of AI within existing services.
Lifecycle
How the practice runs, end to end.
- 1
Discover
Research users, map systems and constraints, and agree measurable outcomes.
- 2
Design
Architecture, threat model and tested prototypes, with key decisions recorded.
- 3
Build
Iterative delivery with tests written first and every change reviewed.
- 4
Prove
Security, accessibility and performance testing with documented results before release.
- 5
Hand over
Runbooks, training and a hypercare period, or transition to a managed service.
Our commitments
Standards we hold ourselves to.
You own everything
Code, designs and documentation live in your repositories and tools from the first day.
Security built in
Threat modelling, automated scanning and independent review on every release, aligned to OWASP ASVS.
Accessible by default
Interfaces designed and tested against WCAG 2.2, including manual assistive-technology testing.
Designed for handover
Decision records, runbooks and pairing so your team can run the system without us.
Engagement models
Ways to work with us.
- 01
Fixed-scope project
A defined product or integration delivered against an agreed specification.
- 02
Dedicated squad
A senior cross-functional team working inside your roadmap.
- 03
Modernisation programme
Phased replacement of legacy systems without disrupting operations.
Outcomes
- A system your team can operate, with documentation and runbooks you own
- Security testing evidence before every release
- Accessible, multilingual interfaces that work on real networks
Other practices
One partner across the whole life of a system.
Run
Cloud & Platforms
Cloud migration, platform engineering and managed operations that stay up.
Explore RunSecure
Cyber & Networks
Assessment, incident response and managed defence across networks and cloud.
Explore SecureTrain
Resolv Academy
Certification-aligned programmes that turn technical teams into operators.
Explore TrainTalk to the Build team.
A senior engineer reviews every enquiry and replies within one business day.