Biometric data
Facial photos are among the most sensitive data a consumer product can hold. Consent, retention and deletion all had to be explicit and enforceable.
Case study · Health & wellness · In development
A mobile-first platform where customers take a guided selfie, receive an AI skin reading reviewed by a human advisor, and buy recommended products with local mobile money.
Skincare advice in the Somali market is often informal, and damage from skin-lightening products is a widespread concern. Customers want guidance they can trust, products that suit their skin, and a way to pay that does not depend on an international card.
CaafimaadAI brings those together in one product. Because it processes facial photographs, which are a special category of personal data, privacy and consent were treated as core requirements rather than a legal page added at the end.
The challenge
Facial photos are among the most sensitive data a consumer product can hold. Consent, retention and deletion all had to be explicit and enforceable.
Automated skin metrics are useful but not infallible, so readings needed a human advisor to review them before they become product recommendations.
Customers pay with mobile money, which needs a server-side payment flow with verified callbacks rather than a card form.
Most customers are on mobile devices, so the product had to install like an app and stay usable on unreliable connections.
Our approach
A dedicated biometric consent notice explains what is collected, why, how long it is kept and how to withdraw consent, before any photo is taken.
A scheduled job deletes scan photos after twelve months of inactivity, and customers can delete their own account from their profile.
An advisor workspace reviews each reading, with service-level alerts for scans awaiting review and an audit view in the admin console.
Row-level security on the database, rate limiting with a database fallback, magic-link sign-in and versioned, idempotent migrations.
Highlights
Technology
Before launch: production deployment, live payment verification and a published privacy impact assessment for biometric processing.
Hurbad, Watin, TravelOS and CaafimaadAI are platforms built and operated by the Resolv team as our own ventures. We publish them because they are the clearest evidence of how we work: the same people, standards and methods we bring to client engagements.
More work
Education · Live in production
Moving a 14,800-student learning platform off WordPress without a single forced password reset.
Education · Live on iOS and Android
A native learning app for iOS and Android, engineered to pass app-store payment policy by design.
Financial services · Live platform
A compliance-first accounting and e-invoicing platform engineered for a national tax mandate.
Travel & hospitality · In development
Taking East African travel agencies from WhatsApp and spreadsheets to a secure operating system.
A senior engineer reviews every enquiry and replies within one business day.